Key Account Manager Job at Janta Kenya

  • Full Time
  • Nairobi

Janta Kenya

Key Responsibilities

  • Conducting market research on the customers’ needs, availability of good in the market, the market prices and doing reports and presentations on the same.
  • Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
  • Ensuring the adequacy of products to facilitate smooth running of sales.
  • Handling the processing of all orders with accuracy and timeliness.
  • Receiving and attending to walk-in clients, telesales and invoicing.
  • Responding to customer complaints and giving after-sales support when needed.
  • Monitoring the team’s progress, identifying shortcomings and proposing improvements.
  • Ensure accounts customer satisfaction and grow sales volumes and market share.
  • Ensure the availability of the entire Company product portfolio – brand and SKUs .
  • Manage Sales orders, and Sell-In, and address any gaps to ensure no out-of-stock.
  • Drive sales volume and revenue growth within the accounts segment.
  • Develop and implement JBP (joint business plan) with the respective customer outlets.
  • Execute marketing and promotional activities within agreed timelines and integrate sales assignments with organized marketing support activities e.g. new product launches, sales promotions, advertising, and supermarket competitions.
  • Implement promotional and merchandising programs through your working with the Marketing team.
  • Debt reconciliation

Skill & Experience

  • MUST have experience in Printing Industry
  • 2-3 years of experience in similar position
  • Excellent client relationship management skills.

Method of Application

Qualified candidates are advised to send their applications to clearly quoting “key account manager” on the email header. Applications should reach us not later than 18th October 2023

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