Africa Management Solutions Limited (AMSOL)
Areas of Responsibility & brief description
- Overall Infrastructure and application support for the Region
- Provide support analysis giving optimal solutions for support
- Management of IT Infrastructure of highest uptime
- Support & overall delivery of software solutions for the region
- Project management for various IT & business projects
- Vendor management
- IT & Project Budget preparations & tracking
- Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
- IT governance – Policy enforcement
- Corporate IT function – Audit, quality assurance, documentation etc.
- Manage the Internal reporting
- Client Management (Internal) & overall support function
- IT Procurement in co-ordination with central IT team and implementation
- Judicious use of natural resources
- Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.
Indicative KRA’s / Budgetary and Revenue Responsibilities
- Common business KRAs – Financial goals, Customer satisfaction, Employee satisfaction
- Ensure complete IT support to business in the region and handle all business escalations
- Ensuring smooth and timely rollouts of all new projects and initiatives in the region
- Ensure 100% compliance to audit norm
- Ensure compliance to vendor SLAs
Key Interactions within and outside of VFS Global
ExternalÂ
- IT network and hardware partners – Regional
- Central IT
- Auditors
Internal
- Regional VFS Global staff, COOs
- Missions staff
Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)
- Education: Minimum: BE – IT/MCA or global equivalent degree
- Additional: Post graduate (MBA) or global equivalent degree is an added advantage.
- IT – Technical certification (GNIIT, Microsoft, Cisco, SUN etc.)
- Experience: 5years and above of work experience in the field of IT
- Must have experience in working on Windows 2003 server – installation & configuration
Knowledge & Key Skills:
- Knowledge of Networking – LAN/WAN
- Internet Technology
- Email systems – Microsoft Outlook
Competencies / Personal Attributes
Behavioural competencies Â
- Entrepreneurship
- Â Quality & Service Orientation
- Teamwork & Collaboration
- Diversity Sensitivity
- Personal & Professional Development
- Delivering Results
- Communication
- Networking
- Leadership
Functional competencies
- Data Center Network Architechture
- Â IT Operations Management
- Vendor Management
- Business Continuity
Method of Application
Qualified and interested applicants who meet the specifications are requested to send their CVS to recruitment@amsol.africa by 15th October 2024. Please indicate the position applied for in the subject line. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.
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To apply for this job email your details to recruitment@amsol.africa