IT Specialist at Africa Management Solutions Limited (AMSOL)

  • Full Time
  • Nairobi

Africa Management Solutions Limited (AMSOL)

Areas of Responsibility & brief description

  • Overall Infrastructure and application support for the Region
  • Provide support analysis giving optimal solutions for support
  • Management of IT Infrastructure of highest uptime
  • Support & overall delivery of software solutions for the region
  • Project management for various IT & business projects
  • Vendor management
  • IT & Project Budget preparations & tracking
  • Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
  • IT governance – Policy enforcement
  • Corporate IT function – Audit, quality assurance, documentation etc.
  • Manage the Internal reporting
  • Client Management (Internal) & overall support function
  • IT Procurement in co-ordination with central IT team and implementation
  • Judicious use of natural resources
  • Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Indicative KRA’s / Budgetary and Revenue Responsibilities

  • Common business KRAs – Financial goals, Customer satisfaction, Employee satisfaction
  • Ensure complete IT support to business in the region and handle all business escalations
  • Ensuring smooth and timely rollouts of all new projects and initiatives in the region
  • Ensure 100% compliance to audit norm
  • Ensure compliance to vendor SLAs

Key Interactions within and outside of VFS Global

External 

  • IT network and hardware partners – Regional
  • Central IT
  • Auditors

Internal

  • Regional VFS Global staff, COOs
  • Missions staff

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

  • Education: Minimum:  BE – IT/MCA or global equivalent degree
  • Additional: Post graduate (MBA) or global equivalent degree is an added advantage.
  • IT – Technical certification (GNIIT, Microsoft, Cisco, SUN etc.)
  • Experience: 5years and above of work experience in the field of IT
  • Must have experience in working on Windows 2003 server – installation & configuration

Knowledge & Key Skills:

  • Knowledge of Networking – LAN/WAN
  • Internet Technology
  • Email systems – Microsoft Outlook

Competencies / Personal Attributes

Behavioural competencies  

  • Entrepreneurship
  •  Quality & Service Orientation
  • Teamwork & Collaboration
  • Diversity Sensitivity
  • Personal & Professional Development
  • Delivering Results
  • Communication
  • Networking
  • Leadership

Functional competencies

  • Data Center Network Architechture
  •  IT Operations Management
  • Vendor Management
  • Business Continuity

Method of Application

Qualified and interested applicants who meet the specifications are requested to send their CVS to recruitment@amsol.africa  by 15th October  2024. Please indicate the position applied for in the subject line. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.

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To apply for this job email your details to recruitment@amsol.africa