IT Internship at SunKing

About the role:

As an IT Intern , you will be instrumental in supporting our IT department’s daily operations. This internship offers a valuable opportunity to gain hands-on experience and develop your technical skills and contribute to the efficiency of our IT infrastructure in a cutting-edge, renewable energy industry.

Department: Human Resources, IT and Administration
Location: Kenya
Workplace type: Onsite

What you would be expected to do:

• Diagnose and resolve issues related to computer hardware, software, and peripherals with the guidance of the line manager or supervisor.
• Repair and replace damaged or malfunctioning IT equipment to ensure minimal downtime.
• Reacting in a timely manner to service issues and requests raised on the help desk platform and ensuring they are resolved within the SLA.
• Regularly perform inventory checks to monitor IT asset levels and replenish the hospital stock or recommend procurement when necessary.
• Create and manage user accounts across various business assistance applications.
• Provide troubleshooting aid for audio-visual equipment during meetings and presentations.
• Execute additional tasks as directed by the line manager or other supervisory staff.

You would be a strong candidate if you:

• Are a recent graduate in bachelor’s degree in computer science, Information Technology.
• Demonstrate a robust knowledge of operating system distributions, including Windows, Linux, and macOS.
• Posses proficiency in, and a thorough understanding of key applications including Office 365, Google Workspace, Symantec Endpoint Protection, and PRTG Network Monitor.
• Are proficient in troubleshooting and resolving complex technical problems involving computer hardware, software, and peripheral devices, ensuring optimal system functionality.
• Have experience using IT helpdesk systems.
• Possess strong comprehension of IT systems and technologies.
• Have the ability to work independently and as part of a team.
• Are willing to learn and adapt to new problems.

What Sun King Offers (in addition to compensation and statutory benefits):

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.