HR Specialist at The Coca-Cola Company

  • Full Time
  • Nairobi


Key Purpose

Provide guidance and solutions on operational HR issues, OD, Learning and Development, Performance Management, Employee Relations and HR excellence.

Key Duties & Responsibilities    

Provide guidance and solutions on operational HR Issues

  • Providing input to HRBP with regard to day to day HR operational issues
  • Agreeing on the organization or people agenda in the business
  • Obtain agreement towards a common set of priority needs from the Specialist teams
  • Leveraging experience and practices in and above market
  • Ensuring overall health of human capital and people practices in the business unit
  • Advise line Management with regard to day to day operation HR policies, procedures and practices.
  • Ensure excellent execution of the HR processes within the business unit.

Implement Organizational Development initiatives

  • Identifying and implement the organizational capabilities required to achieve business functional or regional goals in collaboration with HRBP as inputs to the Centers of Excellence
  • Providing change or transition support to the business unit or region so that change practices can be more readily acceptable and change benefits realized
  • Collaborate with HRBP as inputs to specialist teams to create effective and integrated HR solutions for teams and individuals
  • Adhering to CCBA methodologies for organizational design and change
  • Effectively and sustainably implement operational regional change initiatives
  • Consulting with HRBP to obtain support and guidance in more complex change interventions.

Implement Learning and Development solutions

  • Encourage and monitor use of tools, evaluate competency gaps and communicate gaps with Learning and Development counter parts.
  • Develop coaching skills within line managers by providing tools, observing and providing feedback.
  • Implementing effective training and development plans.

Implement operational Talent and Performance Management solutions

  • Diagnosing business performance problems and collaborate with specialist teams to create effective and integrated HR solutions for team and individuals
  • Providing feedback to HRBP as inputs to specialist teams about HR solution effectiveness and collaborate with a view to identify continuous improvement opportunities.
  • Monitoring organization performance and provide data for the people or organization scorecard.
  • Recruiting deliberately for competencies as observed through coaching
  • Ensuring IDP’s are aligned to facilitate acquisition and development of critical management skills.
  • Meet functional/regional delivery needs as it pertains to employee relations, statutory or regulatory requirements by consulting with HRBP’s, specialist and others as required.
  • Ensuring data integrity of relevant HR information system at local level.

Foster a positive Employee Relations environment

  • Responding to employee and management queries related to Employee Relations matters.
  • Serving as contact for employees and answering questions regarding HR policies and procedures.

Contributes to HR Excellence

  • Collaborating with Specialist teams to create effective and integrated HR solutions for application in Kenya and other countries, where required.
  • Working with the business to deploy the HR solutions in the various functional/regional business units.
  • Providing feedback to Specialist teams about HR solution effectiveness, and work with team to identify continuous improvement opportunities.
  • Contracting with the functional Leadership team on an appropriate value and output focused scorecard for various functions, and share insights to drive business performance.

Skills, Experience & Education

  • 2 years’ experience in HR preferably in FMCG
  • Experience in HRIS systems and processes
  • Good understanding of HR policies and procedures.


  • Bachelor’s Degree
  • Be a certified member of IHRM


  • Highly professional standards of integrity and customer service.
  • Ability to establish trust.
  • Reputation for discretion and sound judgment.
  • High energy levels, self-motivated and displays initiative.
  • Good understanding of HR business processes
  • Basic understanding of relevant legislation and its impact on effective HR practice
  • Good coordination skills
  • Ability to operate independently, demonstrate initiative, sound judgement, sensitivity and maintain confidentiality

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