Driver/Messenger at the International Civil Aviation Organization

  • Full Time
  • Nairobi

International Civil Aviation Organization

Position: Driver/Messenger

Job Type: Full Time

Qualification: First School Leaving Certificate

Experience: 3 years

Location: Nairobi

Job Field: Driving


Function 1 (incl. Expected results) – Provides transportation services to the Regional Office, achieving results such as:

  • Drive office motor vehicles for staff, officials, and visitors, delivering and collecting mail, documents, and other items.
  • Meet Staff Members from other ICAO Regional Offices and HQ personnel and visitors at the airport, assisting with basic immigration and customs formalities when required.
  • Ensure proper day-to-day upkeep of the assigned vehicle, performing timely maintenance and minor repairs, and arranging for major repairs.
  • Keep the vehicle clean at all times and ensure the safekeeping of vehicle accessories.
  • Maintain daily vehicle logs, contribute to vehicle maintenance plans, and adhere to traffic rules, regulations, and safety requirements.

Function 2 (incl. Expected results) – Provides services to the production of documentation, achieving results such as:

  • Make photocopies of official documents.
  • Scan documents and fax letters.
  • Bind documents.

Function 3 (incl. Expected results) – Provides logistical support to Administrative Assistants during meetings, conferences, and training courses, achieving results such as:

  • Make photocopies of documents during meetings.
  • Undertake errands to facilitate efficient and effective conduct of meetings.
  • Assist in the arrangement/setting up of meeting rooms.
  • Assist with the registration of participants/delegates.
  • Assist with Security Clearance of delegates and meeting participants.

Function 4 (incl. Expected results) – Facilitates delivery of correspondences by providing messenger services, achieving results such as:

  • Deliver internal and external correspondence and courier packages.
  • Deliver and collect processed passports, visa applications to/from Embassies, High Commissions, and Consulates.
  • Collect and deliver mail and other communications to and from the office registry, the Post Office, and Government Agencies.
  • Sort, deliver, and collect mail from various offices on the premises at regular intervals. Keep records as necessary.
  • Pack material received from dispatch, affix labels, insert material in envelopes, and frank outgoing mail.

Function 5 (incl. Expected results) – Provides other administrative support to the Regional Office, achieving results such as:

  • Assist in checking the condition of office equipment and service coordination. Report any malfunctioning equipment.
  • Assist in checking inventory of office assets, furniture, conference, and ICT equipment.
  • Assist in the physical maintenance of inventory records, including preparation of the list of obsolete office furniture and equipment.

Function 6 (incl. Expected results) – Performs other related duties, as assigned.


  • Professionalism: Knowledge of traffic and driving rules and regulations, including local legislation. Ability to navigate roadways effectively and knowledge of alternate routes for timely arrival. Familiarity with traffic routes in the local community, locations of various offices, embassies, and UN agencies. Knowledge of vehicle maintenance. Ability to communicate effectively and follow instructions in English. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient; remains calm in stressful situations.
  • Teamwork: Works collaboratively with colleagues, valuing others’ ideas and expertise; willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decisions; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
  • Communication: Speaks and writes clearly and effectively; listens to others, interprets messages correctly, and responds appropriately; asks questions to clarify; exhibits interest in two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information.
  • Planning and Organizing: Develops clear goals consistent with agreed strategies; identifies priority activities; adjusts priorities as required; allocates appropriate time and resources; foresees risks; allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • Accountability: Takes ownership of responsibilities; delivers outputs within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates; provides oversight; takes personal responsibility for shortcomings and those of the work unit.
  • Client Orientation: Considers all service recipients as “clients”; seeks to see things from clients’ point of view; establishes and maintains productive partnerships; identifies clients’ needs; matches them to appropriate solutions; keeps clients informed of progress or setbacks; meets timelines for delivery.


  • Completion of secondary education is required.

Work Experience:

  • At least three (3) years of progressively responsible experience in driving duties at a Government institution or a large multinational company is required.
  • Valid driving license class BCE and thorough knowledge and experience in driving in Nairobi and its environs is required.
  • Experience working in UN or International organization in a similar function is desirable.
  • Experience of chauffeur protocol and courtesies is desirable.
  • Experience in minor vehicle repairs is desirable.


  • Essential: Fluent reading, writing, and speaking abilities in English.
  • Desirable: A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

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