Direct Sales Agent at Guaranty Trust Bank Plc (GTB)

  • Full Time
  • Nairobi

Guaranty Trust Bank Plc

Key Tasks and Responsibilities Direct Sales Agent

  • Marketing the Bank’s Personal Banking products and Service Excellence proposition to its target market.
  • Meeting and exceeding targets for sales conversions (new customers, loan growth, deposit growth and other product volumes), profit from funded and non-funded income, and portfolio quality outlined in the individual performance targets.
  • Ensuring customers are signed on to electronic channels and are able to transact with them.
  • Driving sales through company pre-qualification for purposes of unsecured personal loans across various target sectors.
  • Complying with all Department and Bank policies, procedures and regulations to include
  • Know Your Customer and Anti-money Laundering Policies.


  • A Diploma in marketing/sales with a one year selling experience in banks /financial institutions; specially in Liability products.
  • Previous 1 (one) year experience in sales or customer service is preferred.
  • Interpersonal skills, including the ability to build rapport and establish relationships with customers.
  • Strong communication skills, both verbal and written.
  • Excellent customer service skills, with the ability to manage and resolve customer complaints.
  • Basic knowledge of finance and banking.
  • Sales skills, including the ability to persuade and negotiate with customers.
  • Good organizational and time management skills.
  • High level of motivation and enthusiasm.

Method of Application

If you believe you have the qualifications, skills and experience that meet the above criteria, please email your updated CV to by close of business Friday 10th November, 2023. Only shortlisted candidates will be contacted

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