Customer Service / Marketing Intern at Insurance Institute of East Africa

  • Full Time
  • Internship
  • Nairobi

Insurance Institute of East Africa

Job Type: Contract
Qualification: Bachelor’s Degree
Experience: None specified
Location: Nairobi
Salary Range: KSh 30,000 – KSh 50,000 per month

JOB DESCRIPTION

  • Respond to customer enquiries on social media, live chats as well as phone calls.
  • Provide accurate,valid and complete information to customers upon request
  • Maintain a positive attitude and a desire to promptly resolve potential customer issues or complaints.
  • Welcome customers warmly and ascertain problem or reason for calling or visiting.
  • Ensure that the office is always clean and tidy at all times
  • File all receipts and documents
  • Cold calling potential customers and getting their details.
  • Complete projects related to content creation, and social media marketing
  • Assist in any other marketing duties.

KEY REQUIREMENTS

  • Degree in Marketing
  • Prior customer service/marketing is a plus.
  • Excellent computer skills
  • Social media marketing knowledge.
  • Attention to detail.
  • Desire to be proactive and create a positive experience for others.
  • Graphic design skills will be an added advantage.

Method of Application

Interested and qualified candidates should forward their CV to: careers@iiea.co.ke using the position as subject of email.

To apply for this job email your details to careers@iiea.co.ke