Kilimall
Duties & Responsibilities:
- Handle Live Chat Tickets.
- Respond to WhatsApp chats.
- Follow Up on all raised customer issues to completion.
- Attain the required customer satisfaction rate.
- Attain daily clearance and response rate below 3min.
Requirements:
- Degree or diploma in a Business related Course.
- Experience in a similar role.
- Good Customer Service Skills.
- Good Communication Skills.
- Problem Solving Skill.
Method of Application
Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by by 11th April 2025 Please state your current and expected remuneration in your CV.
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