Equip Africa Institute
REF: EAI/REC/HRO/0424-007
Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration,
Experience: 1 – 3years
Responsibilities and duties;
- Front office customer service
- Ensures and provides quality service to both internal and external customers.
- Follow-up with potential clients and partners, inquiries, walk-ins etc.
- Telemarketing
- Publicize the Institute’s activities and events to students and staff.
- Conduct customer surveys and report on the customer satisfaction feedback.
- Engage in Digital Marketing, Social media Marketing, Public relations.
- Researching and analyzing market trends and competitors.
- Updating databases (client details, partner details etc.)
- Prepares customer service summary reports.
- Any other duty as will be assigned from to you by your immediate supervisor/ Management.
Method of Application
Qualified candidates should submit an application letter clearly stating the position applied for and a detailed CV with three references (Referees’ contacts should have updated email addresses and phone numbers) and valid practicing licenses, where applicable. This should be sent to careers@eac.ac.ke to be received on or before Friday 3rd May 2024 (Latest 5.00 pm East African Time), addressed to;
Human Resource Officer,
Equip Africa Institute,
P.O Box 342 – 01000,
Thika.
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To apply for this job email your details to careers@eac.ac.ke
