Catering Officer at Kenya Airways

  • Full Time
  • Nairobi

Kenya Airways

Brief Description        

Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely, safe and secure environment.

Detailed Description
Principal Accountabilities (Responsibility) 

  •  Execute planned catering activities to ensure reliability of standards and schedules
  •  Monitor all safety and security guidelines and regulations are observed and incorporated in all operational tasks
  • Report on catering meal uplift per flight and address any operational challenges
  • Monitor and manage any disruptions in liaison with related stakeholders
  • Monitor efficient and effective loading and offloading of in-flight amenities to achieve targeted objectives
  • Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times
  • Monitor waste management and over catering initiatives are in line with projected targets
  • Verify loading of items from the caterer and spot check on meals
  • Monitor and report on catering equipment return from out stations
  • Monitor proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities
  • Monitor meal uplifts and communicate to out stations on return catering
  • Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights
  • Meet arriving flights and solicit for feedback from crew in regard to the catering product.
  • Participate in all catering related meetings and ensure implementation of any recommendations
  • Ordering of out station landing cards and preparation of in-flight documents for use on board
  • Input meal data and do a daily reconciliation with NBO catering supplier.
  • Ensure closure on variances daily

Job Requirements
Qualification (Minimum) 

Advanced Diploma in catering or hospitality related field

Additional Qualifications  

  • Certified in catering or related field
  • At least 4 years relevant experience in catering
  • Computer proficiency
  • Organizational and analytical skills
  • Valid driving license with at least 2 years’ experience
  • Food and beverage knowledge

Years of Experience (Minimum)

  • 4 years

Additional Details
Other Skills

  • Ability to work with minimum supervision
  • Unquestionable honesty, integrity and ethics
  • Accuracy and attention to detail
  • Results oriented
  • Instant decision making

Behavioral competencies

  • Results focus
  • Communication skills
  • High Integrity and honesty
  • Customer insights
  • Cost management
  • Waste Management

External End Date      05-Feb-2024

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To apply for this job please visit i-pride.kenya-airways.com.