Assistant Customer Care Officer at Open University

  • Full Time
  • Nairobi

Open University

The duties and responsibilities shall include but are not limited to:

  • Compiling daily records of visitors;
  • Providing relevant information to visitors;
  • Responding to visitors queries and telephone inquiries;
  • Recording and confirming visitor’s appointments;
  • Recording visitor’s personal details;
  • Receiving, guiding and directing visitors to designated offices and areas;
  • Issuing visitors passes; making seating arrangements; and
  • Tagging VIP seats during official and government functions.
  • Requirements for Appointment
  • Advanced or Professional Certificate in any of the following fields: Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution. OR
  • Served in the grade of Reception assistant grade 4 for 3 years.
  • Certificate in computer application skills.

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To apply for this job please visit dacc.ouk.ac.ke.