Area Sales Representative Rider – Mombasa at Flexi-Personnel

JOB PURPOSE

Responsible for the sales of Day-Old Chicks and Feed as per set targets in the designated sales area.

DUTIES AND RESPONSIBILITIES

Responsible for the sales of Day-old chicks and Feed as per set targets in the designated sales area.

• Employs different sales tactics to acquire new chicks and feed customers.
• Engages new and existing customers to initiate sales of chicks and feeds.
• Follows agreed weekly route plan to ensure maximum coverage in allocated sales area.
• Acts as a link between feed agents and the Company by receiving orders and communicating the same to the Warehouse/Store Supervisors and Sales/Logistics Manager.
• Acts as a link between growers and agents when agents are needed.
• Sets up and conducts seminars with growers on Company products to boost awareness and sales.
• Acquires market knowledge and reports to the Supervisor.
• Informs and hands over to the Supervisor any new potential customer that can be categorized as a “formal grower” within designated area.
• Prepares reports as per the Report matrix.
• Attends meetings as per Meeting schedule.

Responsible for developing, maintaining & building strong customer relationships in the designated sales area.

• Visits customers on an ad hoc basis.
• Maintains relationships with growers through site visits, WhatsApp groups and phone calls.
• In consultation with Technical Support, advises growers on broiler management.
• Continually looks for new customers and sends the Technical Support team to inspect the site/houses for any potential customer.
• Visits potential customers based on Technical Support team’s positive feedback.
• Works closely with the Technical Support team to ensure all customers’ complaints are dealt with and closed timeously.
• Handles sensitive customers’ complaints to maintain strong relationships.

Responsible for the operation and safety of the allocated motor bike.

• Ensures the allocated bike is in good operating condition at all times.
• Timeously reports fuel and maintenance requirements for the allocated vehicle.
• Ensures the allocated bike is properly insured and licensed to operate in the designated sales area.
• Timeously reports accidents and repair requirements to the in-charge personnel.

Responsible for motivating & enforcing team compliance with all relevant Company SOPs & policies, statutory regulations and expected Company behaviors at all times.

• Adheres to all relevant SOPs at all times including Occupational Health & Safety standards.
• Complies with biosecurity, QA SOPs & animal welfare standards.
• Complies to Good Hygiene Practice (GHP) and Good Management Practice (GMP).
• Communicates QA requirements to the team & reports all NC issues to Supervisor.
• Identifies corrective actions & monitors their implementation.
• Communicates & monitors implementation of Company policies and SOPs at all times.
• Communicates & monitors implementation of local legislation and all statutory requirements.

KEY PERFORMANCE INDICATORS

• Timely reporting at all times as per reporting schedule and calendar.
• 100% accuracy of all reports.
• Nil customer complaints.
• Zero accidents reports.
• 100% compliance with policies, procedures and legal and regulatory requirements.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree/Diploma in Animal Husbandry/Animal Health with background experience in sales or Bachelor’s degree/Diploma in Sales and Marketing with background experience in poultry sales.
• 3-5 years of experience in poultry sales and distribution.
• Proficient at riding motorcycles.
• Valid driving license (Minimum: Category A).
• Good communication skills (oral and written)
• Planning, problem-solving, and interpersonal skills.
• Computer literate (Excel, Word, Outlook)
• Technical knowledge in poultry keeping will be an added advantage.