
Accor
Food and Beverage Manager
- Inspiring and engaging. As a Food & Beverage Manager, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:
- Lead, mentor and train the Food & Beverage Operations team
- Ensure Food & Beverage relevant brand standards are maintained
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
- Manage all operational requirements of the Food & Beverage Department
- Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
- Share the desire to deliver Accor values and HEARTIST philosophy.
- Steer and promote all the F&B points of sale.
- Ensure that all information is duly passed on to the applicable departments.
- Organize and supervise the preparation of points of sale according to activity forecasts and product information.
- Ensure the brand’s reference standards are properly applied.
- Ensure that the team has been trained for All Safe protocols.
- Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
- Responsible for creating, coordinating and implementing the training of staff throughout the department.
Qualifications
Your experience and skills include:
- At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
- A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
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