Accor Jobs Food & Beverage Manager

  • Full Time
  • Nairobi

Accor

Food and Beverage Manager

  • Inspiring and engaging. As a Food & Beverage Manager, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

  • Lead, mentor and train the Food & Beverage Operations team
  • Ensure Food & Beverage relevant brand standards are maintained
  • Strategize on new products and service offerings
  • Create unforgettable experiences for our guests
  • Manage all operational requirements of the Food & Beverage Department
  • Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
  • Share the desire to deliver Accor values and HEARTIST philosophy.
  • Steer and promote all the F&B points of sale.
  • Ensure that all information is duly passed on to the applicable departments.
  • Organize and supervise the preparation of points of sale according to activity forecasts and product information.
  • Ensure the brand’s reference standards are properly applied.
  • Ensure that the team has been trained for All Safe protocols.
  • Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
  • Responsible for creating, coordinating and implementing the training of staff throughout the department.

Qualifications

Your experience and skills include:

  • At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
  • A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

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