Africa Safari Trips
Africa Safari Trips is currently recruiting for a Full Time Job position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Job sector in Kenya. Review the full requirements below and apply before the deadline.
📋 Job Overview
- Category: Not specified
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Africa Safari Trips
- Employer Page:
- Application Deadline: Rolling basis
- Last Updated: October 31, 2025
Customer Satisfaction Agent and Sales Support at Africa Safari Trips – Africa Safari Trips Kenya Job Details
What You Will Do
- Be available 24/7 for emergency support during customer travel.
- Manage ground inquiries, including direct bookings and payment verification.
- Collaborate on safari-related complaints with the relevant departments i.e. reservations and transport team.
- Follow established procedures for issue resolution.
- Occasionally meet the customers for major issue resolution
- Handle refunds to the customers as approved and directed.
Qualifications
- Excellent knowledge of the tourism industry and current trends
- Knowledge of major safari destinations in Kenya
- Strong communication skills with proficiency in English
- Proficiency in additional language i.e German is needed
- Critical thinker and problem solver
- Good knowledge of tour planning software
- At least 2 years of experience in a similar role
- Degree/Diploma in travel and tourism management, hospitality, or similar relevant education
Method of Application
Interested and qualified? Go to Africa Safari Trips on jobsboard.site to apply
🎯 How to Apply
To apply for this job please visit jobsboard.site.
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Job Vacancies Now is a free job listing platform and does not charge job seekers at any point during the application process. Users are encouraged to use the platform responsibly and report any suspicious or fraudulent activity.
Job Vacancies Now is a free job listing platform and does not charge job seekers at any point during the application process. Users are encouraged to use the platform responsibly and report any suspicious or fraudulent activity.