Immigration Officer at ABC EXPAT

The immigration officer will be the first point of contact to deliver accurate immigration advice to clients whether in person, via email, or by telephone; carry out immigration applications as necessary; and maintain comprehensive confidential records while providing high standards of customer service.

Responsibilities

• Checking that all documents provided by the client are accurate and correct and confirming all legal documents.
• Ensure completion of all relevant visa and immigration documents and that they are received within the time limit set by the government.
• Preparing online applications for the Immigration unit within the allocated timelines
• Assist the senior Immigration Officer in developing and implementing output strategies for the Immigration unit
• Managing and updating client’s database and allocating project status on CRM and the platform
• Sharing weekly updates and final documents to clients via the platform
• Contributing to fieldwork and following up with local administration
• Assisting the senior immigration officer with designing immigration solutions for clients
• Advising clients on their immigration status in detail, discussing all options available to them
• Oversee all aspects of the Visa and Immigration Services to ensure that the process runs smoothly.

QUALIFICATIONS

• Business Administration, Social Sciences, Management Studies, or any other relevant course
• Able to work with tight deadlines and ambitious targets
• Problem-solver and strong ability to make things happen
• Strong desire to learn along with professional drive
• Excellent verbal and written communication skills
• Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
• Planning and organizing skills
• Proficiency in English and any other official languages