School IT Support at Reeds Africa Consult

Job Description

• Perform general clerical duties such as photocopying, filing, scanning documents, and maintaining a log of all photocopy and printing requests.
• Manage resource rooms, laboratories, and equipment, ensuring they are well-organized, properly maintained, and readily available. Liaise with lab technicians or subject teachers as required.
• Oversee allocation of resources (e.g., speakers, projectors, IT equipment) to support academic and extracurricular activities.
• Capture photos or coordinate photography during school events, both within and outside the school.
• Manage, control, and maintain the school’s PA system and IT equipment (computers, projectors, printers, Wi-Fi), ensuring they are safe, functional, and available upon approved request.
• Provide support to all school IT matters to staff and students, including troubleshooting computer, printer, projector, and connectivity issues.
• Assist in setting up presentations, audio-visual equipment, and digital platforms for classes and school events.
• Support the planning and execution of school events, including sports days, cultural activities, and parent-teacher meetings.
• Set up and dismantle event spaces, ensuring all necessary materials and IT/AV equipment are available.
• Provide excellent customer service to parents and guardians, addressing inquiries promptly and professionally.

Job Requirements

• Diploma in  IT, or a related field.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• IT skills: troubleshooting computer hardware/software, printers, projectors, and internet connectivity etc.
• Strong administrative and organizational skills.
• High level of accuracy, attention to detail, and a methodical approach.
• Ability to multitask and manage competing priorities effectively.
• Excellent communication and interpersonal skills.