Receptionist at Transnep Insurance Brokers Ltd

Transnep Insurance Brokers Limited, a renowned insurance brokerage company, is looking to hire a Receptionist to join our team. The ideal candidate should possess the following qualifications:

• A Form Four certificate
• Proficiency in computer applications
• Age below 25 years
• A diploma in secretarial studies will be considered an added advantage

Key Responsibilities:

• Front Desk Management: Provide a welcoming and professional atmosphere for clients and visitors. Answer phone calls, manage inquiries, and ensure smooth communication at the front desk.
• Client and Visitor Assistance: Greet clients and visitors, guide them to the appropriate departments or personnel, and ensure that appointments are scheduled, and meeting rooms are properly managed.
• Administrative Support: Assist with general office administrative tasks, including filing, managing office supplies, data entry, and preparing documents for brokers or agents.
• Scheduling and Coordination: Manage calendars, organize meetings, and ensure all appointments and consultations are effectively coordinated for the insurance brokers and agents.
• Liaison and Communication: Act as a key point of contact between clients, brokers, and other departments, ensuring clear and timely communication. Promptly address any client needs or requests.
• Customer Service Excellence: Deliver exceptional customer service by addressing client concerns or questions, ensuring a positive and professional experience for all clients.