Merchandiser at Smollan

Merchandiser at Smollan – Smollan Kenya Job Details

As a Merchandiser, your responsibilities will include:

• Reviewing priorities with your supervisor and following the established call cycle.
• Discussing special instructions, product promotions, new items, and price changes.
• Recording and inputting data accurately using Hand Held Terminals (HHT), while maintaining data integrity.
• Visiting modern trade outlets and General Trade outlets to maintain customer relationships.
• Addressing store inquiries, responding to special requests, and describing product features.
• Achieving set sales targets consistently.
• Collecting sales orders from outlets on a daily basis.
• Organizing store shelves by arranging product displays, removing damaged or expired items, and ensuring optimal product placement.
• Monitoring and replenishing inventory by restocking shelves, prompting reorder when inventory is low, and handling damaged product returns.
• Following layout and theme guidelines as per the plan.
• Maintaining the required minimum number of stores.
• Focusing on customer/client satisfaction.
• Managing shelf health and administrative tasks.

Requirements:

What are we looking for? To be eligible for this role, you should possess:

• 0 – 1 year of experience in retail outlet merchandising.
• O level Certificate/KCSE Certificate.
• Effective communication skills (both verbal and written).
• Strong time management abilities.
• Customer service orientation.
• Keen attention to detail and organizational capabilities.
• Interpersonal skills.