Waiter/Waitress at Bible Translation and Literacy

Waiter/Waitress at Bible Translation and Literacy – Bible Translation and Literacy Kenya Job Details

About the Role

Bible Translation and Literacy is recruiting a Waiter/Waitress for full-time employment in Nairobi. This position sits within the hospitality operations of the organisation and involves delivering professional food and beverage service to guests and visitors. The role requires someone with proven experience in busy restaurant or hotel settings who can manage multiple service demands while maintaining consistent standards.

Hotel jobs in Nairobi demand both efficiency and interpersonal skill. At Bible Translation and Literacy, the Waiter/Waitress will be central to guest experience, handling everything from order-taking and menu guidance to payment processing and complaint resolution. This is a full-time role based in Nairobi.

Key Responsibilities

• Deliver food and beverages to guests with professionalism and speed
• Take customer orders, describe menu offerings, and highlight daily specials
• Set up, stock, and clean dining areas and service stations to maintain a professional appearance
• Respond to guest requests promptly and address complaints or concerns in real time
• Handle billing, process payments, and manage transaction records accurately
• Recommend and promote additional services and products offered by the Centre
• Attend departmental meetings, training sessions, and operational briefings
• Follow food hygiene standards, personal presentation protocols, and customer service best practices

Requirements & Qualifications

• Certificate or diploma in Food and Beverage Sales and Service from a recognized training institution
• Minimum two years of hands-on experience in a high-volume food service or hotel environment
• Proven ability to operate point-of-sale systems such as Hotel Plus POS, Micros Fidelio, Intersoft, or equivalent platforms
• Strong verbal communication and listening skills for taking orders and managing customer interactions
• Ability to build rapport with guests and colleagues in a team setting
• Demonstrated track record of reliable and courteous customer service
• Attention to detail in order accuracy, cleanliness, and guest satisfaction

What to Expect

• Full-time hours with a structured schedule and team-based work environment
• Exposure to diverse guests and regular interaction with kitchen and management staff
• Opportunities to develop service skills and learn about the Centre’s offerings and mission
• This Waiter/Waitress at Bible Translation and Literacy position in Nairobi is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Applications clearly indicating the position applied for in the subject line, along with a detailed CV, copies of certifications, and three referees (Professional, Social, and Church), as well as the phone number (s) of the applicant and the referees, should be emailed to the address below by Friday, 10th July 2026.

HUMAN RESOURCES MANAGER
Email: [email protected]