Ongoing Recruitment at Summit Human Resource & Marketing Consultant

Ongoing Recruitment at Summit Human Resource & Marketing Consultant – Summit Human Resource & Marketing Consultant Kenya Job Details

About Summit Human Resource & Marketing Consultant

Summit Human Resource & Marketing Consultant is actively recruiting across multiple hospitality and logistics roles in Nairobi. The organisation specialises in human resource and marketing consulting services, partnering with established hospitality establishments to build and develop high-performing teams. Currently, there are several full-time positions available across food and beverage, culinary, and logistics operations.

Open Positions

Waiter/Waitress — 2 Posts

• Receive guests upon arrival and extend professional greetings in a courteous manner
• Present menus, record orders with accuracy, and deliver food and beverages in a timely fashion
• Maintain consistently high standards of customer service and ensure guest satisfaction throughout their visit
• Liaise with kitchen and bar personnel to co-ordinate service flow and ensure punctual delivery
• Maintain dining and service areas in a clean, organised condition at all times
• Handle guest questions, complaints, and feedback with professionalism and discretion
• Assist in supervising junior service staff when instructed
• Comply with all health, safety, and hygiene regulations

Junior Food & Beverage Supervisor — 3 Posts

• Oversee Food & Beverage operations on a daily basis and ensure service standards remain consistent
• Create and sustain exceptional guest dining experiences while responding to requests and concerns proactively
• Track beverage stock levels, manage rotation procedures, and monitor wastage to control costs and inventory efficiency
• Coordinate closely with kitchen personnel to guarantee seamless service and accurate menu execution
• Enforce compliance with food safety, hygiene, and health and safety legislation
• Supervise, train, and motivate the Food & Beverage team to achieve operational excellence and high guest satisfaction ratings

Junior Head Chef — 3 Posts

• Direct daily kitchen operations to maintain efficiency and consistency in food production
• Guarantee timely preparation and delivery of dishes that meet the hotel’s quality standards
• Keep the kitchen environment clean, organised, and compliant with sanitation protocols
• Design and revise menus according to industry trends and guest preferences
• Develop new recipes and plating styles that balance creativity with cost-effectiveness
• Lead, train, and direct kitchen staff with clear task allocation and schedule management
• Verify that all dishes meet hotel standards before service and maintain consistent portion control and presentation
• Administer food inventory, manage ordering, and maintain appropriate stock levels while minimising waste
• Report kitchen performance metrics and expense data to management and collaborate on budgeting and planning

Dispatch Coordinator — 1 Post

• Ensure all vehicles are dispatched in accordance with client protocols, executed safely, efficiently, and with proper documentation
• Issue drivers with all relevant paperwork including invoices, dispatch notes, and delivery documentation
• Receive, verify, and input complete dispatch-related documents and proof of delivery into the system before archiving
• Circulate dispatch data within established key performance indicators
• Act as the link between warehouse and transport operations to maintain smooth workflow
• Attend monthly operations meetings to review on-site performance and profitability with the team

General Requirements

• Waiter/Waitress: Diploma or Professional Certificate in Hospitality Management from a recognised institution; 3–4 years’ experience in a busy, upmarket restaurant or hospitality setting; knowledge of barista operations and basic coffee preparation; excellent communication and customer service abilities; well-presented and professional demeanour; candidates from the Kikuyu area are particularly encouraged to apply
• Junior Food & Beverage Supervisor: Minimum 3–5 years’ experience in a Food & Beverage supervisory capacity within a luxury hospitality environment; comprehensive knowledge of food and beverage service standards, inventory management, and cost control; understanding of food safety legislation, hygiene requirements, and HACCP principles; proven track record leading and developing hospitality teams
• Junior Head Chef: Diploma or Degree in Culinary Arts or Food Production; minimum 5 years’ experience in a 3–5 star hotel or high-end restaurant; demonstrated experience managing and leading a kitchen team; thorough knowledge of food safety and hygiene regulations; strong leadership, communication, and organisational capabilities; ability to function effectively under pressure in a high-volume environment; mature, professional, and detail-focused approach
• Dispatch Coordinator: Diploma, HND, or Bachelor’s degree; minimum 5 years’ experience in a logistics or dispatch operations role; proficiency in managing vehicle dispatch procedures and documentation systems

What to Expect

• Full-time positions with clear role responsibilities and advancement potential within Summit Human Resource & Marketing Consultant’s client network
• Work in established hospitality and logistics environments with structured operations and professional standards
• These Hotel positions at Summit Human Resource & Marketing Consultant in Nairobi are open to qualified candidates. Click Apply below for the role that matches your background.

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.