Adept Systems
Adept Systems is hiring a Customer Service Associate to manage order-to-cash cycles, maintain B2B relationships, and resolve customer issues across Kenya. This full-time Customer Service Jobs position in Kenya combines order management, account retention, and telesales responsibilities. If you have 1–2 years of customer service or sales experience, particularly in manufacturing or construction, apply for this Customer Service Associate at Adept Systems role today.
📋 Job Overview
- Category: Customer Service Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Adept Systems
- Application Deadline: Rolling basis
- Last Updated: April 15, 2026
Customer Service Associate at Adept Systems – Adept Systems Kenya Job Details
Core Responsibility
- Order Management
- Managing the end-to-end Order-to-Cash cycle via ERP systems.
- Account Retention
- Maintaining B2B relationships with developers and distributors.
- Logistics Link
- Coordinating with dispatch teams to minimize lead times.
- Issue Resolution
- Resolving weight, quality, and delivery disputes.
- Telesales
- Daily calling of Retailers for order generation
Education:
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- A background or certificate in Civil Engineering or Building Construction is highly preferred to provide technical product support.
Experience:
- 1–2 years in customer service or sales, ideally within the manufacturing or construction sector.
🎯 How to Apply
To apply for this job please visit adeptsystems.co.ke.
❓ Frequently Asked Questions
You must hold a Diploma or Bachelor's degree in Business Administration, Marketing, or a related field to qualify for this Customer Service Jobs job in Kenya. A background or certificate in Civil Engineering or Building Construction is highly preferred, as it helps you provide technical product support to clients in the construction sector. The role requires 1–2 years of hands-on experience in customer service or sales, ideally within manufacturing or construction industries.
When you apply for this Customer Service Associate at Adept Systems position in Kenya, you'll manage the complete Order-to-Cash cycle using ERP systems, coordinate with dispatch teams to reduce lead times, and maintain relationships with developers and distributors. Customer Service Jobs jobs in Kenya like this one also involve resolving disputes related to weight, quality, and delivery, as well as conducting daily telesales calls to retailers. Your role bridges operations, logistics, and sales to ensure smooth customer experiences.
Yes, Adept Systems is actively recruiting for this Customer Service Jobs opportunity in Kenya on a rolling basis, meaning applications are reviewed and positions filled as they become available. There is no fixed deadline, so you can submit your application whenever you're ready. To apply for Customer Service Associate at Adept Systems Kenya, visit the job listing on Job Vacancies Now and complete the application process with your CV and relevant credentials.
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