Senior Supply Chain Manager Job at Safaricom

Senior Supply Chain Manager Job at Safaricom – Safaricom Kenya Job Details

The Senior Supply Chain Manager is accountable for shaping and executing M-Pesa Africa’s procurement and supplier management strategy to deliver secure, high-quality, and cost-competitive supply. The role establishes transparent procurement processes, builds strong supplier partnerships, drives effective contract and performance management, manages cost efficiency, and develops team capability to maximize value from the company’s total procurement spend.

Responsibilities

Procurement Strategy & Governance

• Maintain transparent sourcing processes that enable early risk identification, objective evaluation of supplier proposals, and selection of best-value solutions;
• Develop and maintain procurement policies, standards, and procedures that support business objectives, promote competitiveness and fairness, and uphold strong corporate governance;
• Define and execute category strategies that optimize value, improve supply efficiency, reduce process cost, and manage supply risk across all spend categories.

Supplier Strategy & Performance Management

• Establish and maintain a supplier relationship management framework that enables performance measurement, continuous improvement, and joint cost and quality initiatives;
• Build long-term, win-win supplier partnerships that encourage innovation, resilience, and ethical business practices;
• Manage supplier performance for both local and imported orders to ensure quality, delivery, and service standards are consistently met.

Contract Management & Commercial Excellence

• Develop and maintain systems, policies, and processes for the efficient development, negotiation, administration, and closure of contracts;
• Ensure contracts deliver quality outcomes, protect commercial interests, and effectively manage risk.

Supply Chain Operations & Logistics

• Develop and maintain systems and processes covering order fulfillment and third-party logistics operations;
• Establish freight mode guidelines aligned to service and cost objectives;
• Manage third-party logistics providers to meet service levels and continuously improve delivery performance.

Cost Optimization & Value Creation

• Lead ongoing identification and implementation of cost-saving and value-creation initiatives across the supply base;
• Drive spend optimization to improve overall business competitiveness.

Risk Management & Business Continuity

• Develop and maintain formal contingency sourcing plans as part of the business continuity framework;
• Embed proactive supply risk management within sourcing and supplier management processes.

People Leadership & Capability Building

• Build, develop, and lead a high-performing, engaged supply chain team.
• Coach and guide team members to achieve strong performance and progress toward their career goals.

Group & Market Alignment

• Align with market SCM heads on M-Pesa in-market spend to maximize group purchasing power and leverage scale benefits.

Qualifications

Core competencies, knowledge and experience:

• Excellent strategic Sourcing & Category Leadership: Ability to develop and execute category strategies that align to business objectives, optimize total cost of ownership, manage supply risk, and drive long-term value creation.
• Astute commercial & Financial Acumen: Strong capability to structure, negotiate, and manage complex commercial agreements, evaluate cost drivers, and deliver measurable cost optimization while balancing quality and service.
• Excellent supplier Relationship & Ecosystem Management: Expertise in building strategic supplier partnerships, establishing performance management frameworks, and driving continuous innovation, and mutual value creation.
• Supply Chain Operations & Execution Excellence: Ability to design and run efficient, scalable procurement, logistics, and order fulfillment processes that ensure reliability, transparency, and service excellence.
• Exceptional Risk, Governance & Compliance Leadership: Proven capability to embed governance, ethical sourcing, contract controls, and business continuity planning into all procurement and supply chain activities.
• Strategic People Leadership & Talent Development: Proven ability to build high-performing teams, coach and develop talent, create engagement, and establish clear performance expectations and career pathways.
• Excellent Communication & Presentation Skills: Articulate, confident, and able to convey complex ideas clearly to diverse audiences.
• Leadership & Mentorship: Natural ability to coach, guide, and empower others.
• High Level of Integrity and Professionalism: Operates with the highest ethical standards.
• Agile & Adaptable: Thrives in a fast-paced, evolving environment.

Education & Professional Experience:

• Bachelor’s degree in Business, Engineering, Commerce, Marketing, Finance, or a related field. An MBA is highly desirable;
• Graduate Diploma in Supply chain management or similar qualification;
• At least 10 years of relevant direct experience in procurement and vendor management
• Experience leveraging ERP capabilities for procurement-related functions and processes.

How to Apply

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