Fairmont Hotels & Resorts

Job Description

Consistently offer a professional, friendly greeting and engaging service
Understand the Server’s tasks in the outlet
Understand shift end reports in the outlet and the POS system
Assist guests regarding food and beverage menu items in an informative and helpful way
Have knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Take wake up calls for guests correctly and professionally
Follow all safety and sanitation policies when handling food and beverage

Qualifications

Previous service experience an asset
Previous Point of Sale System experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times