Micato Safaris

Duties & Responsibilities

Issuing hotel vouchers and reservation arrangements of local and international tours
Following up on confirmation of booking vouchers
Reconfirming guest’s flight tickets before Safari
Making provisional bookings for our guests
Making bulk block bookings with all the suppliers in line with the company and client’s needs and effectively administering the same with the approval of the Tour manager.
Making all the reservations and follow-ups and entering all the information on the GRANIT SYSTEM
Ensure clients’ special requests, especially on accommodation & room specifications.
Designing Safari Packages for all tours
Processing payments for suppliers for accounts to make the necessary arrangements for payments.
Briefing tour leaders before safari.
Maintaining excellent communication with all our suppliers, and local and overseas agents.
Booking flights as per Company’s specifications
Preparing files and itineraries with all the information and advance requests of all services included in the programs.

Person Specifications

Must be proficient in the following areas:
Degree or Diploma in Tourism Management or its equivalent
Minimum of at least 3 years of tour consultant job experience in a busy Tour and Travel Company
Proficiency in Computer skills especially GRANIT system
Must have excellent guest’ service and communication skills
Excellent time management skills
Attention to detail and high level of accuracy
Excellent interpersonal and organizational skills
Ability to make quick and balanced decisions
Can work on late evening/ night shifts.
A Team player