Receptionist Jobs in Nairobi at Jocham Hospital (2026)

Receptionist Jobs in Nairobi at Jocham Hospital (2026) – Jocham Hospital Kenya Job Details

Receptionist Jobs in Nairobi

About Jocham Hospital

Jocham Hospital is a leading private healthcare provider situated along Mombasa–Malindi Road, just after Nyali Bridge in Mombasa County. The hospital is known for delivering quality, patient-centered medical services supported by modern facilities and experienced healthcare professionals.

As part of its continued growth and commitment to service excellence, Jocham Hospital is seeking to recruit qualified and professional Receptionists to join its team in Nairobi.

Job Purpose

The Receptionist will serve as the first point of contact for patients, visitors, and stakeholders. The role is responsible for managing front desk operations, handling inquiries, scheduling appointments, and ensuring a smooth flow of communication within the hospital. The ideal candidate should demonstrate professionalism, confidentiality, and excellent customer service skills in a fast-paced healthcare environment.

Key Responsibilities

• Welcome and direct patients and visitors courteously and professionally

• Manage appointment scheduling and patient registration processes

• Handle incoming calls and respond to inquiries promptly

• Maintain accurate patient records and documentation

• Coordinate with medical and administrative staff to ensure seamless service delivery

• Process billing information and guide patients on payment procedures where required

• Ensure the reception area remains organized and presentable at all times

• Uphold patient confidentiality and hospital policies

Qualifications & Requirements

• Minimum of a Diploma in a relevant field (Business Administration, Front Office Management, Health Records, or related discipline)

• At least 2 years’ proven experience in a similar role, preferably in a hospital or healthcare setting

• Strong communication and interpersonal skills

• Proficiency in basic computer applications

• High level of integrity and professionalism

How to Apply

Interested and qualified candidates are invited to send their updated CV to:

Email: info@jochamhospital.org
Subject Line: Receptionist Application
Deadline: 15 March 2026