Labour Advisory Services Africa Limited
Position : Hotel Receptionist – Nairobi
We are looking for a Hotel Receptionist
Responsibilities:
- Taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
- Answering questions about hotel facilities and about local transport, places of interest and entertainment
- Using sales skills to promote additional hotel services and facilities
- Dealing with special requests, such as room service, taxi bookings or wake-up calls
- Passing on messages to guests and taking mail for posting
- Passing on any guests’ problems to the appropriate member of staff
- Answering the phone, operating the switchboard and dealing with the email and mail
- Checking out guests, adding up their bills and taking their credit, debit card or cash payments.
Required profile for job ad : Hotel Receptionist – Nairobi
- Diploma in relevant field
- 3 years post qualification work experience
- Good communication skills
Job criteria for job ad : Hotel Receptionist – Nairobi
- Job category : Tourism, hotel business and catering
- Industries : Hotel business, catering
- Employment type : Permanent contract – Fixed-term contract
- Region : Nairobi
- City : Nairobi
- Experience level : 2 to 5 years
- Educational level : Technical school – College – HND – Bachelor
- Spoken language : english > good level – swahili > fluent
- Number of Position(s) : 3
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To apply for this job please visit www.kenyajob.com.