Haven Hospital

Responsibilities Duties:

Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy.
Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital
Ensure all patient information is accurate including billing
Should be fully updated on all services and their costs.
Patients must get the very accurate information on first call.
Ensure the reception area is well maintained, neat and clean
Shall ensure at all times that the patient’s privacy and confidentiality is safeguarded
Any other duty as maybe assigned from time to time by the supervisor

Academic Qualifications/Professional Skills/Expertise:

Diploma in Secretarial / Front Office 2-3 years’ working experience in a hospital
Excellent communication skills, both verbal and written.
Professional appearance and demeanor.
Strong organizational skills and attention to detail.

Experience Length Required (Number of Years)