CDL Human Resource
This full-time role focuses on managing delivery documentation, verification, and reconciliation to ensure accurate order fulfillment. If you have logistics or dispatch experience and are detail-oriented, explore this job opportunity in Kenya with CDL Human Resource. Job seekers in supply chain roles will find this position offers direct involvement in operational compliance and process improvement.
📋 Job Overview
- Category: Data Entry Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: CDL Human Resource
- Application Deadline: Rolling basis
- Last Updated: March 31, 2026
Proof of Delivery (POD) Clerk at CDL Human Resource – CDL Human Resource Kenya Job Details
KEY ACCOUNTABILITIES
- Ensure accurate collection, verification, and reconciliation of all PODs against delivery orders and dispatch records, with immediate system updates.
- Manage and resolve all delivery exceptions (shortages, damages, disputes) through timely escalation and follow-up to closure.
- Coordinate with transporters to enforce POD return timelines, track missing documentation, and drive SLA compliance.
- Maintain structured, audit-ready documentation (physical and digital) ensuring full traceability of all deliveries.
- Validate POD-backed deliveries to support transporter billing accuracy and flag discrepancies for review.
- Prepare and share POD status reports, dashboards, and transporter performance insights.
- Support customer service teams in resolving delivery disputes through timely provision of POD documentation.
- Drive compliance with SOPs and continuously identify process improvement opportunities within the POD cycle.
KEY WORKING RELATIONSHIPS
- Transport, Dispatch, Finance, Customer Service, Transporters, Weighbridge
QUALIFICATIONS & EXPERIENCE
- Diploma in Supply Chain / Logistics / Business Administration
- 1–2 years’ experience in logistics, dispatch, or documentation handling
- SAP/HighJump and Excel proficiency
🎯 How to Apply
To apply for this job please visit zurl.to.
❓ Frequently Asked Questions
To apply for the Proof of Delivery (POD) Clerk at CDL Human Resource job in Kenya, you must hold a Diploma in Supply Chain, Logistics, or Business Administration. The position also requires 1–2 years of experience in logistics, dispatch, or documentation handling, plus proficiency in SAP/HighJump and Excel to manage POD systems effectively.
In this job opportunity in Kenya, your key duties include collecting and verifying all PODs against delivery orders, managing delivery exceptions like shortages and damages, and coordinating with transporters on documentation timelines. The Proof of Delivery (POD) Clerk at CDL Human Resource role also requires preparing status reports, supporting customer service teams with delivery disputes, and driving compliance with standard operating procedures.
Yes, this is a full-time job opportunity available on a rolling basis. The Proof of Delivery (POD) Clerk at CDL Human Resource position offers permanent employment for qualified candidates in Kenya with the relevant supply chain and logistics background. You can apply at any time as recruitment continues on an ongoing basis.
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