DTI Group
DTI Group is currently recruiting for a Full Time Customer Service Jobs position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Customer Service Jobs sector in Kenya. Review the full requirements below and apply before the deadline.
📋 Job Overview
- Category: Customer Service Jobs, Sales & Marketing Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: DTI Group
- Application Deadline: March 14, 2026
- Last Updated: March 7, 2026
Open Jobs at DTI Group – DTI Group Kenya Job Details
Customer Service Officer at DTI Group (Nairobi) – Apply by 14th March 2026
Company: DTI Group
Location: Nairobi, Kenya
Job Type: Full Time
Application Deadline: 14th March 2026
DTI Group is hiring a professional and organized Customer Service Officer to serve as the primary contact for students, parents, and corporate clients.
Job Summary
The Customer Service Officer will manage front-facing client interactions, handle inquiries and complaints, coordinate scheduling, maintain accurate records, and support administrative and enrollment processes.
Key Responsibilities
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Serve as the main contact for students, parents, and corporate clients
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Handle inquiries and resolve complaints professionally
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Monitor attendance and follow up on absentees
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Coordinate and schedule make-up classes
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Collect and analyze student feedback
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Maintain accurate student records
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Support enrollment and administrative processes
Qualifications and Requirements
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Minimum Diploma in Business Administration, Customer Service, Communications, or related field
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Minimum 2 years’ experience in a customer-facing role
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Strong communication and organizational skills
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Proficient in MS Office
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Professional, emotionally intelligent, and detail-oriented
How to Apply
Interested candidates should submit their CV and cover letter to:
Deadline: 14th March 2026
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Sales Executive at DTI Group (Nairobi) – Apply by 14th March 2026
Company: DTI Group – Dress To Impress
Location: Nairobi, Kenya
Job Type: Full Time
Application Deadline: 14th March 2026
DTI Group is seeking an experienced and results-driven Sales Executive to develop sales strategies, lead sales agents, and grow market share.
Job Summary
The Sales Executive will be responsible for revenue growth, supervising sales agents, managing key accounts, identifying new business opportunities, and ensuring compliance with company sales processes.
Key Responsibilities
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Develop and execute sales strategies
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Achieve monthly and annual revenue targets
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Supervise and support Sales Agents
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Grow market share and attract new clients
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Manage key accounts and client relationships
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Monitor market trends and competitor activity
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Ensure compliance with company sales processes
Qualifications and Requirements
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Minimum Diploma in Business, Marketing, Sales, or related field
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3–5 years’ experience in sales (with leadership experience)
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Proven track record of consistently hitting or exceeding sales targets
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Strong communication, negotiation, and leadership skills
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Proficient in Microsoft Office
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Strong analytical and reporting skills
How to Apply
Interested candidates should submit their CV and cover letter to:
Deadline: 14th March 2026
🎯 How to Apply
To apply for this job email your details to hr@dtipublicspeaking.com
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