Job Vacancies at AAR Hospital

Job Purpose:

• The Nursing Supervisor Reliver duties include provision of managerial and clinical links between the nurse manager and department direction in their absence, and the executive-on-call. Additionally, this position will include knowledge of utilization review rules and regulations as they assist physicians and staff in assigning admission status.

Duties and Responsibilities

• Promote the mission, vision, and values of the organization
• Assess patient care requirements on each unit, by making rounds in the Emergency Department (ED), and all other areas of the hospital (according to departmental need/activity)
• Assess the acuity of care required by patient the patients in relations to staffing arrangements and nursing ratios.
• Develop and implement staffing plan for shift based on patient acuity, patient census and available staff.
• Serve as a resource to staff for solving clinical problems.
• Assist staff to efficiently utilize staffing resources to meet patient care requirements and other professional responsibilities.
• Provide for immediate follow-up, documentation, and communication of incidents to appropriate manager and director.
• Respond to emergency situations (Rapid Response Team, Code Blue) and assists as necessary.
• Act as a resource in identifying and/or solving administrative/operational problems to the clinical staff
• Proactively anticipate actual/potential problems that may occur on their shift and sets shift priorities accordingly.
• Work collaboratively with nursing and allied staff to solve problems in a fair, consistent manner.
• Contact representatives of departments not presently in the hospital for assistance with problem solving, timely and appropriately where need be.
• Act as a resource, interpret and ensure adherence to AAR Hospital and nursing philosophy, policies, and procedures.
• Report to the administrator-on-call significant incidents and problems such as unusual patient or family problems or concerns, physician concerns, borrowing or lending of major equipment, major damage or utility outages, security problems and safety issues
• Obtain materials/supplies from the stores for patient care when these departments are not open at night.
• Provide support, guidance, and feedback to staff:
• Identify and communicate staff needs for continuing education to the Head of Nursing
• Consistently and independently follows established safety and infection control procedures. Intervenes in unsafe situations.
• Meet or exceed expectations of individuals for whom service is provided.
• Assist physicians and staff in admission criteria for assigning admission status to patients (observation/admission)
• Provide a high level of professional and clinical leadership for nursing practice round the clock
• Enhance and evaluate nursing practice according to hospital policies, protocols and guidelines, and another regulatory requirement
• Adhere and contribute to the development and maintenance of nursing standards, protocols, and guidelines consistent with the highest standards of patient care
• Manage, monitor, and evaluate professional and clinical standards ensuring an evidence-based care planning approach
• Participate in teams as appropriate, communicating and working in co-operation with the other team members and the wider multi-disciplinary teams
• Facilitate co-ordination, cooperation and liaison across health care teams and programmes
• Formulate, manage, and implement best practice policies and procedures
• Ensure that service users and others are treated with dignity and respect
• Ensure timely documentation of nursing care in line with the policies, standards, protocols and procedures and professional requirements
• Update patient records in the hospital HIMs systems and other hard copy records in line with services rendered
• Ensure accurate billing and control cost in service delivery in collaboration with the teams
• Understand professional practice, statutory and customer expectations and proactively achieve the same in-service delivery
• Achieve requisite monthly, quarterly, and annual continuous professional development targets
• Maintain prescribed level of competency in line assigned responsibilities and duties
• Participate in the appropriate and effective management of the hospital services
• Provide innovative and effective leadership, support, and advice to nursing and allied staff at all levels
• Maintain good employee relations and promote good communication with all relevant staff.
• Ensure adherence to all standards and guidelines relating to professional nursing practice and behaviour
• Undertake other relevant duties as may be determined from time to time by the Head of Nursing or other designated officer

Qualifications

Education

• Higher diploma, or Degree in nursing recognised by the Nursing Council of Kenya
• Leadership and training in management is added advantage

Professional Qualification

• Updated BLS/ACLS certificate

Membership

• Current annual nurse practice license issued by the Nursing Council of Kenya

Job Experience

• Minimum of 7 years’ experience post registration by the Nursing Council, 5 of which are at senior Nurse or team leader position or similar role

Key Competencies – Skills/ Knowledge/ Aptitude

• Knowledge of nursing services
• Strong organizational and interpersonal skills
• Ability to determine appropriate course of action in more complex situations
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner
• Be aware of risk management issues, identify risks and take appropriate action

Job Purpose:

Responsible for ensuring smooth flow of patient journey from admission to discharge.

Duties and Responsibilities

• Liaise with both Local and International Insurance Companies to issue letters of guarantee for their clients.
• Liaise with companies who have direct accounts with the Hospital.
• Admitting, discharging and transferring both cash paying and credit patients.
• Ensuring all admissions are done correctly by properly coding to the relevant company.
• Make arrangements for transfer of patients with financial problems.
• Monitoring of inpatient bills and advising insurance/other corporates when limits are reached.
• Ensure all patients files are kept safely
• Ensure that doctors bills are attached to the relevant patients files
• Produce admissions and discharges report.
• Ensure claim forms and preauthorization letters have been attached to the relevant files in the wards.
• Follow up on doctors and patients to ensure they have filled and signed the claim forms and preauthorization forms.
• Ensure doctors and patients have all the relevant SHA forms and that they have filled and signed them properly.

Qualifications

Education

• Bachelor’s degree in a business-related field
• Professional minimum qualifications, Such as CPA foundation level(part one), ACCA II,CCP II
• Computer literate.

Job Experience

• Minimum 2-year work experience in service industry.

 Key Competencies – Skills/ Knowledge/ Aptitude

• Excellent Communication skills
• Exceptional customer service.
• Self-motivated and ability to work under pressure.
• Produce quality work, with accuracy and efficiency.