Adept Systems
Adept Systems is hiring for multiple positions across customer service, sales, and field operations on a rolling basis. These full-time job opportunities in Kenya offer pathways to work in the building materials and construction sector. Whether you're starting your career in customer service or advancing as an experienced sales professional, there are roles suited to different experience levels.
📋 Job Overview
- Category: Customer Service Jobs, Sales & Marketing Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Adept Systems
- Application Deadline: Rolling basis
- Last Updated: March 25, 2026
Job Openings at Adept Systems – Adept Systems Kenya Job Details
Customer Service Associate
Qualifications (Job Description Format)
Education:
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- A background or certificate in Civil Engineering or Building Construction is highly preferred to provide technical product support.
Experience:
- 1–2 yearsin customer service or sales, ideally within the manufacturing or construction sector
Sales Representative (Building & Infrastructure)
Key Responsibilities
- Sales Target Achievement; Deliver monthly and quarterly cement tonnage and revenue targets by securing supply agreements on active infrastructure, commercial, and residential construction projects nationally across active project sites.
- Project Lead Generation & Pipeline Management; Proactively identify, qualify, and maintain a live pipeline of active and upcoming construction projects engaging site engineers, procurement officers, quantity surveyors, and main contractors at the earliest stage of project planning.
- Technical Assistance; Provide on-ground guidance on cement grades (e.g., Portland vs. blended) and basic mix design optimization to meet project specifications
- Account Conversion & Order Management; Convert qualified project leads into confirmed supply accounts by delivering tailored proposals, managing the end-to end quotation and contracting process, and ensuring all order terms are agreed and executed
- Relationship Management; Build and maintain high-trust working relationships with site managers, project consultants, procurement teams, and main contractors to ensure Savannah Cement remains the preferred and repeat supplier throughout the project lifecycle.
- Order Management; Handle the end-to-end process of receiving orders, generating quotes, and ensuring contract terms are met.
- Premium Product Promotion; Actively promote and sell Savannah Cement’s specialty and eco-friendly cement grades to project teams, positioning product performance and sustainability benefits as value-adds aligned to project requirements
- Market Monitoring: Report on competitor pricing, local availability, and new project ground breakings within the assigned territory; Submit accurate weekly and monthly reports to the Head of Sales covering project pipeline status, volume
- Logistics Liaison; Liaise daily with the logistics and supply chain teams to confirm delivery schedules, track consignments, resolve shortfalls, and ensure cement arrives at project sites on time and in the correct quantities
Area Sales Representative
The Area sales representative (ASR) is the frontline driver of the company’s commercial goals. This role is responsible for ensuring maximum product availability and visibility at the retail level. The ASR acts as the primary link between the company and hardware stores, dealers, and key construction site stakeholders, including masons and site foremen focusing on achieving volume targets and expanding the retail footprint through consistent field activity.
Key Responsibilities
- Sales Target Achievement; Deliver monthly and quarterly cement tonnage and revenue targets across the territory, driving both primary distributor sales and secondary retail sell-through to maintain consistent volume and channel balance.
- Distributor Management; Monitor distributor stock levels, order frequency, and off-take patterns to prevent stock-outs and overstocking; support distributors in planning and maintaining adequate supply to serve downstream demand.
- Retail & Sub-Dealer Expansion; Identify, onboard, and grow hardware retailers and sub-dealers to increase numeric distribution; ensure active partners are consistently ordering and positioning Savannah Cement as their priority brand.
- Beat Plan Execution; Execute a structured daily call cycle across all assigned outlets conducting stock checks, taking orders, and ensuring no account lapses into inactivity or shifts preference to a competitor.
- On Site Engagement; Conduct Mason Meets, site visits, and contractor engagements to build brand preference among masons, foremen, and contractors who directly influence cement purchasing decisions on active construction sites.
- In-Store Visibility & Merchandising; Deploy and maintain branded POS materials posters, banners, and displays at all key outlets to ensure Savannah Cement is a visible brand at retail.
- SFA Data Capture & Reporting Discipline; Record all outlet visits, orders, stock observations, and field activity in the Sales Force Automation system in real time to support accurate territory tracking and management decisions.
- Market & Competitor Intelligence; Report weekly on competitor pricing, promotions, and distributor activity; identify upcoming construction projects and infrastructure developments as forward-looking commercial opportunities.
- Collections & Dispute Resolution; Follow up on overdue retail accounts and serve as the first point of contact for supply complaints or billing issues and ensure timely resolution
Required Qualifications & Experience
- Education: Bachelor’s degree in marketing, Business Administration, or a related field.
- Experience: 3–5 years of field sales experience, ideally in Cement, Building Materials, Paints, or FMCG.
🎯 How to Apply
To apply for this job please visit adeptsystems.co.ke.
❓ Frequently Asked Questions
For this job jobs in Kenya, you'll need a Diploma or Bachelor's degree in Business Administration, Marketing, or a related field. Experience in a job jobs in Kenya within customer service or sales—ideally in manufacturing or construction—is required, typically 1–2 years. A certificate in Civil Engineering or Building Construction is highly preferred to support technical product guidance.
This Job Openings at Adept Systems job in Kenya requires 3–5 years of field sales experience, preferably in cement, building materials, paints, or FMCG sectors. When you apply for Job Openings at Adept Systems Kenya in this position, you'll be expected to manage project pipelines, convert leads into accounts, and maintain relationships with site engineers and contractors. The role focuses on delivering sales targets across active construction projects nationwide.
An Area Sales Representative is the frontline driver responsible for achieving sales targets across retail and distributor networks in their assigned territory. This job jobs in Kenya involves managing stock levels with distributors, onboarding new retailers, conducting beat plans with daily outlet visits, and engaging directly with masons and site foremen. You'll also maintain in-store visibility, capture field data in real-time systems, and report on competitor activity and market opportunities.
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