IT Officer at Digital Divide Data (DDD Kenya)

  • Full Time
  • Anywhere

Digital Divide Data (DDD Kenya)

What You’ll Do

Strategic IT Planning

  • Implement IT strategies aligned with global goals
  • Conduct regular audits to optimize tech operations
  • Roll out policies, procedures, and standards to elevate IT practices

Infrastructure & Systems Management

  • Deploy, and maintain networks, servers, and systems
  • Guarantee system security, performance, and uptime
  • Lead IT help desk operations and provide timely reports

Tech Innovation & Capacity Planning

  • Stay ahead of industry trends and tech advancements
  • Assist in hardware/software upgrades and lifecycle planning
  • Collaborate with project managers on IT capacity needs

IT Service & Stakeholder Support

  • Resolve IT issues efficiently to ensure smooth service delivery
  • Maintain high stakeholder satisfaction levels
  • Build strong relationships across departments and with external vendors

Cybersecurity, Risk & Compliance

  • Implement cybersecurity protocols to protect data and systems
  • Develop and maintain disaster recovery and business continuity plans
  • Ensure compliance with data privacy and industry standards

Qualifications

What You Bring:

  • Degree in IT, Computer Science, or related field
  • Strong foundation in AWS and cloud infrastructure
  • Keen interest in networks, cybersecurity, and emerging tech
  • Proactive, self-driven, and research-oriented mindset
  • Excellent communication and stakeholder engagement skills

Bonus Points For:

  • AWS certifications (Solutions Architect, SysOps, Security)
  • 4 years+ Experience in BPO or service-based industries
  • Familiarity with cybersecurity frameworks and regulatory compliance
  • Help desk and IT service management experience
  • Project or vendor management exposure

 

Method of Application

Interested and qualified? Go to Digital Divide Data (DDD Kenya) on jobs.smartrecruiters.com to apply

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