
Kempinski Hotels
The incumbent in this position is responsible to develop and maintain efficient systems necessary to ensure the smooth running and maintenance of the Hotel’s technical/audio-visual equipment.
To handle the running of day-to-day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.
Key Responsibilities
- Solves technical and operational challenges in the scope of IT reported by users.
- Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly.
- Carry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.
- Follows Kempinski code of practice as related to data and end point security and operation of computer systems with a thorough knowledge of standards of operating procedures.
- In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
- To assist the IT Manager in all stages of the day-to-day operation of the Hotel.
- Provide technical support to guests in banquets and all other areas including technical equipment when appropriate.
- Coordinate on equipment maintenance during the banquet and other functions to ensure smoother operation is held and to ensure that equipment is back in inventory in good state of repair.
- At least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
- Enforce all IT policies across the hotel.
Skills, Knowledge and Expertise
- Degree/ Diploma in a IT related course from a recognized learning institution.
- Kenyan Citizen.
- Minimum of 1 year experience in a similar capacity is preferred.
- Ability to work and communicate in a multinational environment.
- Excellent grooming skills and must be well versed in professional and personal etiquette.
- Good Communication skills.
- Out going with a positive learning attitude.
Method of Application
Interested and qualified? Go to Kempinski Hotels on kempinski.pinpointhq.com to apply
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To apply for this job please visit kempinski.pinpointhq.com.