Group and Events Sales Executive

Job Purpose

Kempinski Hotels is seeking a qualified and experienced Group and Events Sales Executive to support the planning, coordination, and execution of group bookings and events within a five-star hotel environment. This full-time job in Kenya is suited for a results-oriented sales professional with proven experience in hospitality sales, particularly in groups and events management.

The role focuses on converting enquiries into confirmed business, maintaining strong client relationships, and ensuring that every event is delivered according to agreed specifications. The successful candidate will work closely with the Groups and Events Sales Manager and other hotel departments to ensure seamless communication, accurate documentation, and high levels of client satisfaction.

As part of the broader hospitality and hotel jobs in Kenya sector, this position requires strong organizational skills, proactive follow-up, and the ability to manage multiple stakeholders in a fast-paced environment. The Group and Events Sales Executive will also be responsible for meeting and exceeding individual sales targets while aligning with the Kempinski Sales Vision. Candidates seeking full-time jobs in Kenya within the hospitality industry and with at least four years’ experience in a five-star hotel setting are encouraged to apply.

Explore More Jobs in Kenya
https://jobvacanciesnow.com/latest-jobs-in-kenya-today/

Duties and Responsibilities

• Participate fully in orientation and training programs provided by the Groups and Events Sales Manager and senior sales associates

• Gather and apply detailed knowledge of food and beverage offerings, technical equipment, and inter-departmental procedures during the sales and planning process

• Maintain an updated planning information portfolio for effective reference in client engagements

• Represent the hotel professionally in all telephone, written, and in-person communications with potential, past, and current clients

• Prepare and share accurate event-related information with clients and relevant hotel departments in a timely manner

• Take responsibility for final event preparations and oversee execution on the day of the event to ensure client satisfaction

• Complete assigned sales and event reports within stipulated timelines

• Maintain organized event files with all relevant documentation recorded on departmental forms

• Follow up on all enquiries within 24 hours and regularly track potential and existing client files

• Ensure proper outlining and collection of advance deposits and final payments or coordinate credit arrangements with the Credit Manager

• Support other sales team members in securing business and delivering events that meet client expectations

• Meet or exceed personal monthly, quarterly, and annual sales targets

• Focus primary sales efforts on an agreed market segment while supporting broader team initiatives

Job Requirements

• Degree or Diploma in Business Management or a related field

• Minimum of four years’ experience as a Group and Events Sales Executive in a five-star hotel

• Strong organizational skills with attention to detail and ability to multitask

• Proficiency in Microsoft Office and relevant office management software

• Excellent communication, customer service, and negotiation skills

• Strong writing, speaking, and reading skills in English

• Ability to work effectively in a fast-paced, team-oriented environment with multiple stakeholders

• Proactive approach with the ability to take initiative in managing the sales and planning process