Front Office Supervisor Job Severin Hotels

To apply for Front Office Supervisor Job Severin Hotels Kenya, you need 3–5 years of experience in a front office role, preferably at a 4–5 star safari camp or luxury lodge. Hotel Jobs jobs in Kenya typically require a Diploma or Degree in Hospitality Management, strong experience with property management systems like Cloudbeds and Odoo, and proven leadership skills to manage a small team effectively.

This Front Office Supervisor Job Severin Hotels role requires strong proficiency in PMS systems, reporting, inventory control, and confident handling of billing, reservations, and OTA updates. Hotel Jobs jobs in Kenya at this level demand excellent organisational skills, the ability to maintain accurate records using Google, Asana, Cloudbeds, and Odoo, and hands-on experience with cash float management and payment control procedures.

In this Hotel Jobs opportunity Kenya, you will oversee daily front office operations including fast check-in/out, maintain lobby and shop standards, handle guest requests and complaint resolution, plan staff shifts, and manage cash float and payment control. The role also requires keeping systems updated, supporting occupancy optimisation, ensuring strict adherence to rate and pricing structures, and being ready to step into the Camp Manager role when needed.