Our client is a well established and reputable audit firm in Nairobi. They are looking to recruit an organized and proactive Front Office/Admin Assistant.
Key Responsibilities:
- Maintain a clean, neat and welcoming office environment
- Front Office Reception: Answer and place telephone calls promptly, efficiently, and courteously and transmit messages accurately
- Receive clients and visitors in the office in a professional and friendly manner
- Schedule appointments, conferences and meetings with clients for the office staff
- Update and maintain appointment calendar for the office staff
- Handle and route incoming and outgoing mail
- Maintain reception area, including conference rooms
- Bind documents for delivery to clients
- Under guidance prepare letters/memos for the auditors for delivery to clients
- Input new client information and maintain client information database
- Handle client complaints, provide appropriate solutions and alternatives within the given time frames and follow up to ensure resolution
- Maintain organized filing and scanning of correspondence, billing as well as business and individual files
- Manage office inventory such as stationery, equipment, furniture and ensure timely requisition.
- Any other task as allocated
Required Skills & Qualifications
- Diploma in Business Administration or related field of study
- Atleast 2 years’ experience in admin/ front office in a professional environment
- Ability to perform administrative duties with speed and accuracy without immediate and constant supervision
- Ability to execute assignments of a confidential nature and to keep matters confidential
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management systems and procedures.
- Good communication and interpersonal skills
- Presentable
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