Executive Assistant at Aga Khan Health Services

The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.

The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Migori, Bomet, Eldoret, Kimilili and Nyamira. The Hospital seeks to recruit a professional for the following position:

Executive Assistant / Kisumu

Overall Responsibility

Reporting to the Chief Executive Officer, the successful candidate will provide administrative support to the CEO’s office to ensure efficient and effective service delivery in the CEO’s office.

Key Responsibilities

• Manage and maintain the Chief Executive Officer’s diary including booking and rescheduling appointments.
• Draft, type, dispatch and follow up internal and external correspondences for the CEO and the executive’s office in line with requirements.
• Support the CEO in preparation of presentations for her meetings.
• Receive and attend to internal and external correspondences and telephone calls for the Chief Executive Officer’s office to ensure they are actioned timeously.
• Receive and direct visitors to the Chief Executive Officer’s office to ensure optimal visitor experience.
• Receive external emails on the Hospital’s general email account and forward to the relevant departments in a timely manner.
• Receive and submit documents requiring the Chief Executive Officer’s attention and/or approval and dispatch the same to relevant departments upon approval.
• Facilitate Chief Executive Officer and Senior Leadership Team meetings ensuring video conferencing facilities are set up, requisitioning for food and beverage service as well as sending invitation and booking of rooms.
• Facilitate travel arrangements and logistics including visa processing, flight, and hotel reservations.
• Record, circulate and track action points in the Chief Executive and Senior Leadership meetings.
• Receive and disseminate the Chief Executive Officer’s communication to relevant audiences as directed by the Chief Executive Officer.
• Receive and dispatch the CEO’s post office and hand delivered mail to ensure they get to the intended departments.
• Receive and attend to from clients that come to the Chief Executive Officer’s office and follow up to ensure timely closure.
• Review documentation requiring the CEO’s approval prior forwarding them to her attention.
• Review documentation
• Overall administration and coordination of the affairs of the Chief Executive Officer’s office including keeping and updating database of the Hospital contacts and strategic contacts for the Chief Executive Officer.
• Ensure the hard and soft copy of the Chief Executive Officer’s filing systems are in order and up to date and confidentiality of the information is maintained.

The requirements

• Bachelor’s degree in business administration, Management or any other related filed from a recognized Institution.
• Proficient in Microsoft application.
• Minimum of 5 years’ relevant experience.
• Ability to engage at all levels within and outside of the organization.
• Ability to work with a diverse multicultural team.
• Strong interpersonal and public relation skills.
• Good planning, organizing and problem skills.
• Ability to work under pressure and willingness to work for extended hours.
• Team working skills, accountability, and integrity.