Debt Collection Officer at Sper Microenterprise

  • Full Time
  • Nairobi

Sper Microenterprise

Employment Type: Full-time
Application Deadline: July 5, 2025

We are seeking a proactive and detail-oriented Debt Collection Officer to join our growing team. The successful candidate will play a critical role in managing outstanding debts and ensuring timely recovery while upholding strong client relationships. This position is ideal for individuals with a background in business and a passion for finance and customer service.

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  • Contact clients with overdue accounts and pursue prompt payment through calls, emails, and official notices
  • Negotiate payment plans and settlements within the company’s policy framework
  • Maintain accurate records of collection activities and communications
  • Investigate and resolve any disputes or discrepancies related to outstanding balances
  • Collaborate with internal departments to reconcile accounts
  • Prepare regular reports on collections status and progress
  • Recommend accounts for further legal action where necessary
  • Ensure compliance with all relevant credit and debt recovery regulations and internal policies
  • A Diploma in a Business related course, Finance, or a related field
  • 1–2 years of experience in debt collection, credit control, or financial services
  • Strong communication, negotiation, and interpersonal skills
  • Proficiency in Microsoft Office and familiarity with debt management systems
  • Ability to remain calm and professional under pressure
  • High level of integrity and attention to detail

Send your CV and a brief cover letter to levsonlevson@yahoo.com with the subject line “Debt Collection Officer”.

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To apply for this job email your details to levsonlevson@yahoo.com