Debt Collection Agent at Mogo

  • Full Time
  • Nairobi

Mogo

What will you do:

  • Provide a successful organization of work tasks
  • Know the specificity of the operations of the company and its structure
  • Comply with all ethical standards and norms
  • Accurately maintain the confidential information of the company and its
  • customers
  • Employee is responsible for a precise, timely and complete execution of tasksĀ determined in this job description
  • Organize and co-ordinate assignments of daily field assignments.
  • Update of both internal and external field cases in the ERP system.
  • Assist in the preparation of regularly scheduled field reports.
  • Support of customers who visit the office on repossessed units inĀ the yard and negotiating for payments.
  • Submit and reconcile field expense reports
  • Provide information to customers by answering questions andĀ requests
  • Generation of field letters in the system.
  • Resolve daily administrative problems.
  • Uploading photos of ads on websites – Jiji, car portal & Facebook
  • Conduct external valuations
  • Updating discounts on Jiji & car portal
  • Create DCAC invoice
  • Running of Auction & Announcing auction winners
  • Any other duties assigned.

What you will need:

  • Diploma/Degree in Business Administration or related field.
  • Strong desire to learn along with professional drive
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Excellent computer skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili

 

Click here to apply

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