Customer Service Specialist at Mindverse AI

  • Full Time
  • Nairobi

Mindverse AI

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

What You’ll Do:

  • Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
  • Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced, remote environment and manage multiple cases.
  • A passion for AI and helping users succeed.

Why Join Us?

  • Work remotely from anywhere
  • Be part of a supportive team at a high-growth startup
  • Competitive salary with potential for career advancement

Method of Application

Interested and qualified candidates should forward their CV to: careers@mindverse.ai using the position as subject of email.

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To apply for this job email your details to careers@mindverse.ai