Q-Sourcing Servtec Group
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Amharic Customer Service Executive to work in Nairobi-Kenya.
KEY ROLES AND RESPONSIBILITIES
- Deliver outstanding client service
- Achieve great customer experience and satisfaction
- Identify and assess customers’ needs
- Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
QUALIFICATIONS AND EXPERIENCE:
- You do not need to have experience in a similar role but
- You should be fluent in Amharic and have excellent communication skills.
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