Customer Service Agent – CSA at Influx

  • Full Time
  • Nairobi

Influx

Influx is hiring detail-oriented professionals to handle customer support through multiple communication channels in Nairobi. This full-time job opportunity in Kenya allows you to solve customer problems while working with a collaborative team. If you have strong communication skills and enjoy helping others, explore this customer service role available on a rolling basis.

📋 Job Overview

Customer Service Agent – CSA at Influx – Influx Kenya Job Details

We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Requirements:

  • Excellent written and verbal in English (for English speaking agents) and/or Spanish (if you’re applying for Spanish Bilingual).
  • Strong problem-solving skills.
  • Sense of humour.

Duties:

  • Diagnose and solve problems.
  • Communicate effectively via chats, calls and video calls with our customers.
  • Coordinate effectively with peers and your manager.
  • Contribute to a high-performance and friendly workplace culture

🎯 How to Apply

To apply for this job please visit influx.typeform.com.

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