Equity Afia
Equity Afia is hiring a Customer Experience Officer to join their team on a full-time basis. This job in Kenya offers an opportunity to work in a service-oriented healthcare environment where you'll manage patient interactions and ensure positive experiences. If you have relevant administrative qualifications and customer service experience, explore this full-time job opportunity in Kenya.
📋 Job Overview
- Category: Customer Service Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Equity Afia
- Application Deadline: Rolling basis
- Last Updated: March 27, 2026
Customer Experience Officer at Equity Afia – Equity Afia Kenya Job Details
Qualifications/Requirements
- Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification
- At least two (2) years working in a service-oriented industry
- Proficiency in computer skills (especially Health Management Information Systems).
- Good communication and interpersonal skills.
Method of Application
🎯 How to Apply
To apply for this job please visit equityafya.co.ke.
❓ Frequently Asked Questions
To apply for the Customer Experience Officer at Equity Afia Kenya role, you must have a Diploma in Front Office Administration, Business Administration, or Health Records, or an equivalent qualification. Additionally, you need at least two years of working experience in a service-oriented industry and proficiency in computer skills, particularly with Health Management Information Systems. Strong communication and interpersonal skills are also essential for this position.
Applying for this job in Kenya is straightforward—visit equityafya.co.ke to submit your application directly through their careers portal. The Customer Experience Officer at Equity Afia job listing accepts applications on a rolling basis, meaning you can apply at any time until the position is filled. Make sure to have your qualifications and work history ready when you apply.
This full-time job in Kenya requires a minimum of two years of professional experience in a service-oriented industry, which demonstrates your ability to handle customer interactions effectively. Beyond experience, you'll need proficiency with computer systems and Health Management Information Systems to succeed in this customer experience role. Job jobs in Kenya within the healthcare sector value candidates who can combine technical skills with strong interpersonal abilities.
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