Q-Sourcing Servtec Group
Q-Sourcing Servtec Group is hiring a Collection Executive to join their Accounts Receivable Department on a full-time basis. This role involves managing customer accounts, following up on overdue payments, and supporting debt recovery efforts. If you have experience in debt collection and credit management, explore this full-time job opportunity in Kenya.
📋 Job Overview
- Category: Call Center Jobs, Customer Service Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Q-Sourcing Servtec Group
- Application Deadline: Rolling basis
- Last Updated: March 23, 2026
Collection Executive Job at Q-Sourcing Servtec Group – Q-Sourcing Servtec Group Kenya Job Details
DUTIES & RESPONSIBILITIES:
- Follow-up with overdue customers over phone, serving notices and field visit
- Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts
- Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting
- Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery
- Accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Providing customer service regarding collection issues, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Must have Collection/Credit exposure
- Must have excellent communication and inter-personal skills
- Understanding of retail finance Must have experience in debt collection and credit management
- Commerce or Finance Graduate
- Between 8-10 yrs. of experience
- Relationship building
- Communication &Interpersonal skills
- Presentation skills.
- Debt Collection
- Credit management
🎯 How to Apply
To apply for this job please visit qsourcing.com.
❓ Frequently Asked Questions
To apply for the Collection Executive Job at Q-Sourcing Servtec Group in Kenya, you must hold a Commerce or Finance degree and have between 8-10 years of experience in collection and credit management. The job jobs in this sector also require excellent communication skills, relationship building abilities, and a demonstrated understanding of retail finance alongside proven debt collection exposure.
In this job jobs in Kenya, you will follow up with overdue customers via phone, organize debtor lists by severity, and track assigned accounts to identify outstanding debts on a daily basis. The Collection Executive Job at Q-Sourcing Servtec Group also requires you to record debt repayment commitments, resolve customer discrepancies, and work to reduce delinquency rates for your assigned portfolio.
Yes, this is a full-time job opportunity in Kenya offered on a rolling basis, meaning applications are accepted continuously until the position is filled. The Collection Executive Job at Q-Sourcing Servtec Group provides steady employment for candidates with the required collection and credit management background to join their Accounts Receivable Department.
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