Miller & Company Advocates

Bachelor’s degree preferred.
Proven experience and track record in client service, call center, or related role.
Strong communication and interpersonal skills.
Empathy and patience in dealing with client inquiries and issues.
Problem-solving and conflict resolution abilities.
Ability to multitask and prioritize tasks in a fast-paced environment.
Familiarity with CRM systems, help desk software, or client service tools is a plus.
Adaptability and flexibility in responding to changing client needs and situations.
Professionalism and integrity in handling confidential information and client interactions.
Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
Have the ability to nature and support team work within the organisation.
Demonstrate excellent organizational skills and have ability to handle and work under pressure.
Have the ability to work with minimum or no supervision.