Kilimall
Key Responsibilities:
- Thoroughly inspect products for defects, damages, and functional issues.
- Perform comprehensive tests to verify product functionality and adherence to specifications.
- Interact with customers to resolve issues, provide technical support, and ensure satisfaction.
- Accurately record inspection results and customer interactions in our database.
Requirements:
- Minimum of 1 year of experience in aftersales quality inspection, field service, or related field.
- Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
- Excellent verbal and written communication skills to effectively interact with customers and team members.
- Ability to identify and troubleshoot issues, and implement solutions.
- Proficiency in Microsoft Office Suite and other relevant software.
- A commitment to providing exceptional customer service.
- Bachelors degree in a related field.
Method of Application
Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “Aftersale Service Officer” by by 9th May 2025 Please state your current and expected remuneration in your CV.
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