Customer Service Representative at Petali

  • Full Time
  • Nairobi

Petali

Position: Customer Service Representative

Requirements:

  • Excellent communication skills

  • Strong problem-solving ability and attention to detail

  • Passion for fashion and willingness to learn about fashion and design

  • Previous customer service experience (at least 1 year in retail/fashion sales)

  • Basic knowledge of preparing orders and coordinating deliveries

Roles and Responsibilities:

  • Provide friendly and efficient customer support

  • Assist customers with inquiries, orders, and delivery tracking

  • Resolve issues and ensure customer satisfaction

  • Help prepare and pack orders, and coordinate riders for smooth deliveries

  • Collect and analyze feedback to improve customer experience

Application Details:
Send your CV to: where.keapparels@gmail.com
Deadline: 28th July 2025

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To apply for this job email your details to where.keapparels@gmail.com