Invoicing Clerk at DHL

Invoicing Clerk at DHL – DHL Kenya Job Details

About the role Key duties and responsibilities

• Generation of billing schedules from valid authorized supporting documentation provided by operations.
• Ensure that all billing schedules are submitted timorously to the Shared Services department.
• Communication of queries relating to debtors to Shared Services and the Accountants in the Business Unit.
• Timeous resolution of all queries.
• Produce credit notes supporting documentation in line with the authorized mandate.
• Regular liaison with the debtor to identify any potential issues to ensure timely payment and communication of these issues to the accountant and relevant personnel.
• Ensure that all customers are within their agreed credit limits.
• Ensure that all customers are within their agreed credit limits.
• Contact customers in conjunction with Shared Services for payment of outstanding invoices.
• Manage ad-hoc queries and requests.
• Proper handling of clients’ queries to ensure delivery of service according to expected standards.
• Take the necessary corrective action to achieve standards.
• Constantly looking for ways in which to improve current procedures.

About you

• Relevant University degree in a business-related field.
• 2-3 years’ experience in a debtor’s environment.
• Relevant professional qualifications.
• Matric.
• Strong understanding of the Supply Chain business and knowledge of operations.
• Business understanding.
• Proven experience of building & maintaining relationships.
• Excellent communication skills (verbal and written).
• Well-organized individual and results-oriented.

What we offer

• Extensive learning and development opportunities.
• Health insurance cover for the principal member – Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.