DHL
About the role Key duties and responsibilities
- Generation of billing schedules from valid authorized supporting documentation provided by operations.
- Ensure that all billing schedules are submitted timorously to the Shared Services department.
- Communication of queries relating to debtors to Shared Services and the Accountants in the Business Unit.
- Timeous resolution of all queries.
- Produce credit notes supporting documentation in line with the authorized mandate.
- Regular liaison with the debtor to identify any potential issues to ensure timely payment and communication of these issues to the accountant and relevant personnel.
- Ensure that all customers are within their agreed credit limits.
- Ensure that all customers are within their agreed credit limits.
- Contact customers in conjunction with Shared Services for payment of outstanding invoices.
- Manage ad-hoc queries and requests.
- Proper handling of clients’ queries to ensure delivery of service according to expected standards.
- Take the necessary corrective action to achieve standards.
- Constantly looking for ways in which to improve current procedures.
About you
- Relevant University degree in a business-related field.
- 2-3 years’ experience in a debtor’s environment.
- Relevant professional qualifications.
- Matric.
- Strong understanding of the Supply Chain business and knowledge of operations.
- Business understanding.
- Proven experience of building & maintaining relationships.
- Excellent communication skills (verbal and written).
- Well-organized individual and results-oriented.
What we offer
- Extensive learning and development opportunities.
- Health insurance cover for the principal member – Inpatient / Outpatient / Dental / Optical.
- Tools for the assigned tasks and results delivery.
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