Bilingual Customer Support Agent-German and English Speaking at Influx

  • Full Time
  • Nairobi

Influx

Duties and Responsibilities

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.
  • Diagnose and solve the customer’s problems in German
  • Communicate effectively via email and chat with our customers
  • Understand the company’s products so as to answer any questions or concerns
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

What We’re Looking For

  • Excellent written and verbal English and German communication skills
  • German proficiency level C1 and above
  • 1 year experience in customer service
  • An ability to quickly think on your feet
  • Strong problem-solving skills
  • Team player

Stay updated with similar job openings by joining one of our Live Feed Channels below:

To apply for this job please visit influx.com.