Operations Coordinator (People & Culture) at Plan International

Operations Coordinator (People & Culture) at Plan International – Plan International Kenya Job Details

The Opportunity

We’re looking for an organised, proactive, and service‑driven Operations Coordinator to join our People & Culture team. In this role, you’ll help deliver a high‑quality, responsive HR operations service to colleagues and managers across the Global Hub (UK and Worldwide) and our International employees.

You’ll be involved in the full employee lifecycle — ensuring every touchpoint is accurate, timely, and aligned with our values. From issuing contracts and preparing onboarding documentation, to completing reference and pre‑employment checks, to maintaining high‑quality data and supporting payroll processes, your work will help create a seamless experience for all employees.

What You’ll Be Doing

• Preparing employment contracts, letters and employee documentation
• Conducting reference checks and coordinating pre‑employment screening
• Managing and updating employee data in the HRIS
• Producing reports, supporting audits and ensuring data integrity
• Delivering monthly payroll inputs for International Assignees and Global Hub UK colleagues
• Acting as the first point of contact for HR queries, providing clear and helpful advice
• Supporting both Global Hub and International staff with consistent, high-quality HR administrative support
• Contributing to cross-team projects to improve processes and enhance the employee experience

What You’ll Bring

 Strong organisational skills and attention to detail

• A customer‑focused approach, with the ability to respond proactively and professionally to a wide range of queries
• Experience in HR administration or operations (or a strong interest in building a career in this area)
• Confidence working with HR systems and handling sensitive data
• A collaborative mindset and enthusiasm for continuous improvement